1. What are the salon's operating hours?
   Our salon is open from 4 p.m. to 8 p.m. weekdays, 10 a.m. to 7 pm Saturdays and 12 to 7 pm Sundays. You can Also find operating hours on bottom of Contact US page of our website.
2. How can I book an appointment?
   You can book an appointment either by calling/texting, whats app at 484 260 3625, emailing us at [email protected] or by using our online booking system on our website.
3. Is walk-in service available?
   Currently we do accept walk-ins on weekends only, we recommend booking an appointment to secure your preferred time slot.
4. What services does the salon offer?
   We offer a wide range of services please find details on our services page for a full list of services or contact us directly.
5. Do you offer consultations for new clients?
   Yes, we offer complimentary consultations for new clients to discuss your beauty needs and preferences.
6. What products are used in the salon?
   We use high-quality professional products from reputable brands to ensure the best results for our clients.
7. Do you have parking available?
   Yes, we have plenty of free parking available for our clients including free street parking on Lancaster Avenue and in the parking lot at the back of the building. Please DO NOT park on Hawley Street or in Enterprise Car rental's reserved parking lot to avoid any inconvenience.
8. Can I bring my own products for a service?
   While we appreciate your interest, for the best results, we recommend using the products provided by our experienced stylists and technicians.
9. What is the salon's cancellation policy?
   We kindly ask for at least 24 hours notice for any cancellations or rescheduling. Failure to do so may result in a cancellation fee.
10. Do you offer group bookings for special occasions?
    Yes, we offer group bookings for events such as weddings, birthdays, and other special occasions. Please contact us in advance to discuss details and availability.
11. Are children allowed in the salon?
    We welcome children, but please be mindful that our salon can be a busy environment. We recommend scheduling appointments during less busy times.
12. What COVID-19 safety measures are in place?
    Our salon follows all local health guidelines to ensure the safety of our clients and staff. This may include mask mandates, sensitization protocols, and social distancing measures.
13. Do you offer gift cards?
    Yes, we offer gift cards in various denominations, which can be purchased in-salon or on our website.
14. What payment methods do you accept?
    We accept cash, credit/debit cards, and other electronic payment methods.
15. Do you have a loyalty program?
    Yes, we have a loyalty program that rewards our regular clients with special discounts and exclusive offers.

If you have any further questions or need additional information, please don't hesitate to contact us. We look forward to serving you at Labella Lounge!